Scenthound’s Growth Opportunities Attract New Talent
After working as a groomer at various companies in the pet industry, Jessica Muniz has found her home to train new employees and build customer loyalty at greyhound in North Atlanta.
Working at Scenthound gives Muniz the opportunity to broaden his career horizons. She started her career at Scenthound, a membership-based pet grooming brand, as a clipper in November 2021 while attending Georgia State University. Although she majored in political science, Muniz has a passion for working with animals. She quickly rose through the ranks and is now a manager at Scenthound’s Chastain Location. In her new role, she is focused on attracting new dog parents, analyzing her store’s numbers, ensuring top-notch customer service and using the project management skills she acquired at university.
“Jessica has been a tremendous asset and a great example of personal leadership and a commitment to developing herself and others,” said Bill Gray, franchise owner of all three Scenthound locations in the North Atlanta area. “She continues to take ownership of her development while investing in the development of her team. We see enormous potential in her and she will be instrumental in our growth as a company.
Developing future leaders
Prior to joining the Scenthound team, Muniz spent seven years working as a pet stylist and groomer. In her previous roles, she learned how to do pre-cuts, take temperatures and master techniques for dealing with aggressive dogs. After spending several years working in the grooming department of a large chain of pet stores, Muniz decided to go out on her own and work in private salons where she could control her own schedule and have her own clients. Although she honed the skills she needed to be a groomer, her previous roles did not help her develop and grow.
“For a very long time, groomers were just seen as groomers, and I got stuck in that place for a while. greyhound gave me the opportunity to grow and be more than a groomer,” Muniz said. “I love working for Scenthound because they have great mentors and coaches.”
As part of her responsibilities at Scenthound, Muniz helps train and educate new employees. The number of grooming associates trained in Scenthound’s Chastain location is up 300% since Muniz took on more management responsibilities. His Scenthound mentors allowed him to expand his leadership skills and hone his project management abilities. Muniz said she sees a solid career path for her future with the company.
Help pets stay healthy
By promoting employee growth, Scenthound helps dogs get the care they need to stay healthy and clean. Scenthound puts members first by educating dog moms and dads on the importance of proper grooming. They focus on the five key areas that all dogs need Sclose, VSoats, Ear, NOTdare, and Jteeth. Helping new employees learn about Scenthound’s mission and educating dog parents makes coming to work exciting and rewarding for Muniz.
Muniz and his fellow Scenthound staff teach dog parents how certain grooming techniques can impact their dog’s health. For example, Scenthound groomers do not shave double coated dogs, despite customer requests. Shaving dogs with double coats, such as golden retrievers or spaniels, can change the texture of their fur and make it more susceptible to tangling. It can also make it difficult for dogs to regulate their temperature, which impacts the health of the pup.
“Scenthound was a bit different from other groomers. As I researched more, I saw that their business was less about style and more about health and wellbeing. This concept was a bit new to me. Most of the time, pet owners want their dog to look good, but they don’t realize the negative impact of a bad haircut,” Muniz said.
Expand your horizons at Scenthound
To learn more about working at a company that offers growth and development opportunities in the pet industry, contact Scenthound for get more information on a career that lets you put pets first.